HOW TO TROUBLESHOOT ISSUES THAT CAUSE OUTLOOK TO CRASH WHEN USED WITH OFFICE 365?

Outlook services have acquired a sizeable user base since its inception. It has emerged as the most widely source web-based email service provider in the short while since it was launched. Outlook mail is truly superior to its various other contemporaries especially in terms of the quality and efficiency of services which it offers. It provides the best quality services to its clients and allows them to perform a wide variety of technical and non-technical tasks.

Icognix Tech with the help of this article describes that how to troubleshoot the following kinds of issues in Microsoft Outlook when it's used together with Office 365:

●       Outlook stops responding (hangs).

●       Outlook crashes even though you aren't actively using it.

●       Outlook crashes when you start it.

To help troubleshoot Outlook issues in an Office 365 environment, follow these steps.

Step 1: Investigate possible issues caused by add-ins

1.1 Exit Outlook.

1.2 Open a Run dialog box. To do this, use one of the following procedures, as appropriate to your version of Windows:

●       If you're running Windows 10, Windows 8.1, or Windows 8, press the Windows logo key + R.

●       If you're running Windows 7, click Start, type Run in the Search box, and then click Run.

1.3 Type Outlook /safe, and then click OK.

1.4 If the issue is fixed, click Options on the File menu, and then click Add-Ins.

1.5 Select COM Add-ins, and then click Go.

1.6 Click to clear all the check boxes in the list, and then click OK.

1.7 Restart Outlook. If the issue doesn't occur, start adding the add-ins one at a time until the issue occurs.

Step 2: Repair Office

2.1 Open Control Panel, and then click Uninstall a program.

2.2 In the list of installed programs, right-click the entry for your Office installation, and then click Change, and then click Online Repair.

Step 3: Run Outlook Diagnostics

Note You must have an O365 account to run this diagnostic.

3.1 To diagnose and fix Outlook connectivity issues, install the Office 365 Support and Recovery Assistant (SaRA). Then, follow these steps:

3.2 Run SaRA.

3.3 On the first screen, select Outlook, and then click Next.

3.4 Select any of the following options, as appropriate, and then click Next:

Step 4: Create a new Outlook profile

4.1 Open Control Panel, and then click Mail.

4.2 Click Show Profiles.

4.3 Select the profile that you want to remove, and then click Remove.

4.4 Click Add.

4.5 In the Profile Name box, type a name for the new profile.

4.6 Specify the user name, the primary SMTP address, and the password. Then, click Next.

4.7 You may receive the following message:

●       Allow this website to configure alias@domain server settings?

●       In this message, click to select the Don't ask me about this website again check box, and then click Allow.

4.8 When you're prompted, enter your logon credentials, and then click OK.

4.9When Setup is finished, click Finish.

Step 5: Run SaRA Advanced Diagnostics before you contact Support

This step creates diagnostic details and gives you the option to upload them so that they can be reviewed by a Support engineer before your Support call.

5.1 Run SaRA.

5.2 Select Advanced diagnostics.

5.3 Select the Outlook diagnostic.

5.4 Select Create a detailed report of my Outlook, Office, Windows, and mailbox configuration, and then click Next.

All of these were suggested by Outlook Tech Support to make your job easy.  Outlook, being one of the best email applications, is well liked and appreciated by millions of users across the globe. Sometimes there are some technical issues which interrupts large number of users. One can approach experts by using Outlook Tech Support which is toll free for the wonderful solution at your doorstep within a short period of time. At Outlook Customer support you will get assistance by our Microsoft certificated technicians who are well experienced to handle all technical issues related to Microsoft products so Call us at our Outlook Tech Support Number 0-808-164-2786. Visit our website www.microsoftsupport.co.uk/outlook-technical-support-uk.